VEGANDALE IS A CASHLESS EVENT

  1. You will be able to add funds directly to your wristband from this account at any point during the festival, as well as cash out at the end. 
  2. Add funds to your account on vegandalechicago.cashlessportal.com.
  3. Cash out whatever you don’t spend at the festival starting on June 26th 10AM EST. The cash out window will be open until Wednesday, July 10th at 11:59PM. Any funds that are left in your account after this date will be forfeited. 

FREQUENTLY ASKED QUESTIONS

What does ‘going cashless’ mean?

We’ve introduced a convenient new payment system to enhance your experience at the event. To streamline transactions and ensure a smoother process for everyone, we will no longer accept cash or card payments. Instead, attendees will use bracelets pre-loaded with funds and acting as your wallet, simply tap to pay.

How do I get my wristband?

You will receive your wristband at the main entrance after your ticket is scanned. The main event entrance is located at E Monroe St and Columbus Dr. Your wristband is valid for the entire festival.

Here is where you will present your QR code to link up your wristband to your loaded funds. 

How do I load funds onto my wristband?

To load funds onto your wristband you can top up online at vegandalechicago.cashlessportal.com
To do this: 

  1. Go to vegandalechicago.cashlessportal.com
  2. Register to create an account or sign in if you have already created one 
  3. Go to “Top Up” and select the amount you would like to to add.
  4. Enter your debit or credit card details to confirm 
  5. You will receive a QR Code via email. Take the QR code with you to the event and present it to the top-up staff at the check in location.
How do I purchase items during the event?

Simply tap your wristband at any of the vendor booths, merchandise stands, or bars, and they’ll deduct the amount you owe.

I forgot to load funds on my wristband and the event has started. What should I do?

It’s not too late to top up online, see FAQ “how do I load funds on to my wristband?”

For those who have trouble loading funds online, you can visit one of check-in stations and they can assist you.

We strongly encourage you to load up your wristband in advance so you can skip the lines and dive straight into Vegandale!

Can I make purchases through debit or credit card?

No, the only payment method at the event will be through your wristband.

How do I know how much credit I’ve got left on my wristband? DRAFT

You can view your balance online at vegandalechicago.cashlessportal.com, simply X and X.

How do I cashout my unused funds on my wristband?
  • To cash out, go to vegandalechicago.cashlessportal.com, log in or register, enter your 14-digit wristband ID, and your available balance will appear. 
  • Cash out starts at 9 AM ET on June 26th and ends at 11:59 PM ET on July 10th, with a $3.00 processing fee. Cashout will open at 9AM ET on June 26th and close at 11:59 PM ET on July 10th. Cashouts will be subject to a $3.00 processing fee.