NEW YORK FAQ page

Vegandale is an experience that encompasses visual art, music, food, and drinks. Vegandale attendees (Citizens) will realize the moral imperative of veganism and a world that can exist without exploiting animals. Veganism is the now, and the future.

Survive and thrive at the fest with our handy tips so you’ll be prepared to party like a level 4 vegan. 

Read our Survival linked here.

The festival will take place at the Harlem River Event site on Randall’s Island Park which is located directly behind Icahn Stadium. Please click here to view Randall's Island Park on Google Maps. More information can be found on the park website here.

Public Transportation: Attendees can take the 4, 5 or 6 trains to 125th street and transfer to the M35 bus to Randall’s Island. There will be increased bus service from Randall's Island after the event, to get you home safely. We encourage you to utilize public transportation as parking is limited on the island.

Walking & Biking: You can get here by crossing the RFK Bridge from Manhattan/125th Street (about 15 minutes walking), RFK Bridge from Queens (about 30 minutes walking), or the RFK Bridge from the Bronx (about 15 minutes walking).

Attendees can also walk across the footbridge from E. 103rd St. in Manhattan directly into Randall's Island Park (about 25 minutes walking). If you plan on biking to the fest, we strongly recommend that you come via the 103rd street footbridge!

You can also take the Randall’s Island Connector from the Bronx, which runs under the arches of the Hell Gate Bridge railroad trestle between 132nd Street at Willow/Walnut Avenues and the northern shore of Randall’s Island Park.

Car: There will be paid parking available at the ICAHN Stadium lots, with attendants to direct you. Cost is $30/vehicle or $50/bus.

We see you, hear you, we get you. We've taken action to address the lines and wait times we experienced last year.

We're confident the following changes will remedy wait times:

• Staggered entry times to reduce lines at the entrance and allow attendees to enter smoothly and quickly
• A record breaking number of vendors will participate (over 250+) to reasonably accommodate the number of attendees ordering food
• More sponsors than ever before, giving attendees up to 25+ free samples and access to more food options

There will be limited seating on-site that will be available on a first come, first served basis. If you're concerned about seating, you may bring picnic blankets, not chairs, to sit on.

Water is permitted, but no other outside drinks, food, or coolers are to be brought to Vegandale.

If you are a member of the press inquiring about a media pass, please email media@vegandalefest.com and include the publication you represent and/or relevant social links with your request along with the city you would like to attend.

If you are an artist/representative of an artist and are inquiring about performing, please email entertainment@vegandale.com. Be sure to include social links with your request, performance fees, and the city(ies) of interest.

TICKETS ARE ON SALE NOW. BUY TICKETS HERE

We encourage customers to purchase tickets in advance to avoid disappointment.

Yes, we’ve updated our brand image and our website to reflect our new look! We are continuing to make ongoing improvements to our website, for any questions or concerns, don’t hesitate to contact us at info@vegandale.com 

Typically, you see the error message because your bank is flagging the transaction. 

We recommend two things that should help resolve the issue: 

1) Try a different card 

2) Call your bank and let them know you are trying to put through a transaction and ask for your bank to put it through 

Yes! Everything sold on-site (food, drink, and merchandise) is 100% vegan!

You can expect the very best in vegan comfort food, craft brews, wine, and cider.

Stay tuned for important vendor updates by following us on Instagram and Facebook!

Yes! There will be a live DJ and MC hosting games and giveaways on stage throughout the entire day. Stay tuned on Instagram and Facebook for all festival announcements and deets!

Due to loud noise, large crowds, and often high temperatures, Vegandale can be a stressful environment for children and we recommend not bringing them. If you choose to bring your child(ren), those under 12 years of age do not require a ticket (General Admission only).

Yes! The event will take place rain or shine .

Vendors will be covered in case of rain, and the show will go on regardless. No refunds will be given out for poor weather conditions.

No. Given the loud music and large crowd, Vegandale can be a stressful and overwhelming situation for animals so we ask that you please leave your pets at home.

Tickets will be available for an increased price at the door, on a first come first serve basis. We encourage customers to purchase tickets in advance, to avoid disappointment!

Yes. Eventbrite is an official third party vendor for Vegandale NYC. You can purchase tickets on our website or through Eventbrite. We have no other additional third party vendors who sell tickets at this time. 

It's likely that only one of the transactions will move from processing to posted on your statement and the other will disappear. Please ensure both charges are posted rather than processing before contacting us.

NO REFUNDS OR EXCHANGES.

Tickets will not be refunded in case of inclement weather.

All ticket sales are final. You agree that you will not attempt to evade, avoid, or circumvent those prohibitions in any manner with regard to tickets you purchased. Without limiting the generality of the foregoing, you will not dispute or otherwise seek a “chargeback” from the company whose credit card you used to purchase tickets from www.vegandalefest.com. Should you do so, your tickets may be canceled, and Vegandale Festival may, in its sole discretion, refuse to honor pending and future ticket purchases made from all credit card accounts or online accounts on which such chargebacks have been made, and may prohibit all persons in whose name the credit card accounts exist and any person who accesses any associated online account or credit card or who otherwise breaches this provision from using www.vegandalefest.com.