FAQ

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What is Vegandale?

Vegandale is your ultimate all-vegan destination, uniting major artists, food, music, and art for an unparalleled experience. We annually tour nine major cities across North America and the UK.

Our mission is to demonstrate the moral imperative of a world free from animal exploitation, challenging stereotypes by showing that a vegan world looks remarkably similar—just without the use of animals.

Join us in reshaping perceptions and creating a world where animals are left the f *ck alone.

Is everything at the event vegan?

Absolutely, Vegandale is a completely vegan event.

What can I anticipate in terms of food and beverages at the event?

Prepare for an array of global food and lifestyle vendors! Attendees will have the exciting opportunity to be among the first to sample the latest vegan products, some of which are not yet available in stores. Indulge in the finest vegan comfort food, craft brews, as well as wine and spirits.

Stay connected for vendor updates by following us on Instagram and Facebook!

Is the event suitable for children?

Considering the loud noise, large crowds, and potentially high temperatures, Vegandale might pose a stressful environment for children. We recommend not bringing them. However, if you choose to do so, children under 12 years of age do not require a ticket for General Admission.

Will the event proceed regardless of weather conditions?

Absolutely! The event is set to take place rain or shine. Vendors will be covered in the event of rain, ensuring that the show goes on without interruption. Please note that no refunds will be provided due to poor weather conditions.

Media and Enterainment Inquiries

If you are a member of the press inquiring about a media pass, please email media@vegandalefest.com and include the publication you represent and/or relevant social links with your request along with the city you would like to attend.

If you are an artist/representative of an artist and are inquiring about performing, please email entertainment@vegandale.com. Be sure to include social links with your request, performance fees, and the city(ies) of interest.

Are tickets available for Vegandale, and where can I purchase them?

Tickets are on sale now.

Open the left-side menu on any page and click BUY TICKETS. From there, choose your ticket type, and proceed to checkout.

Can I purchase tickets at the door?

Certainly! Tickets will be available at the door on a first-come, first-served basis, but at an increased price. To ensure availability and avoid disappointment, we encourage customers to secure their tickets in advance.

I just purchased tickets, when will I receive them?

Your e-tickets will be emailed to you the week of the event. Be sure to check your spam folder if you don’t see them in your inbox. If they aren’t in spam, please contact us at info@vegandale.com for customer service support.

My ticket purchase is being declined. How can I resolve this issue?

Typically, the error message is triggered when your bank flags the transaction. To resolve this, we suggest two proactive measures:

1. Try using an alternative card for the transaction.

2. Take a moment to contact your bank and inform them about your attempt to make a transaction, kindly requesting their assistance in processing it smoothly.

I noticed multiple charges on my card for the ticket purchase. What should I do?

It’s likely that only one of the transactions will transition from processing to being posted on your statement, while the othes disappear. Before reaching out to us, please verify that both charges are posted and not just in the processing stage.

What form of payment method is accepted at the event?

At the event, we accept payments through RFID bracelets. Simply load funds onto your bracelet, and you can make purchases with a quick and easy wave at the payment terminals. It’s a hassle-free and secure way to enjoy the event without the need for physical cash or cards.

Refund Policy

NO REFUNDS OR EXCHANGES.

Tickets will not be refunded in case of inclement weather.

All ticket sales are final. You agree that you will not attempt to evade, avoid, or circumvent those prohibitions in any manner with regard to tickets you purchased. Without limiting the generality of the foregoing, you will not dispute or otherwise seek a “chargeback” from the company whose credit card you used to purchase tickets from www.vegandalefest.com. Should you do so, your tickets may be canceled, and Vegandale Festival may, in its sole discretion, refuse to honor pending and future ticket purchases made from all credit card accounts or online accounts on which such chargebacks have been made, and may prohibit all persons in whose name the credit card accounts exist and any person who accesses any associated online account or credit card or who otherwise breaches this provision from using www.vegandalefest.com.

Where can I find free samples at Vegandale?

Complimentary samples from sponsors will be distributed at designated locations, clearly marked on the event’s interactive map (just search for samples), available on the day of the event. Access the map through the link provided in the Survival Guide, our Instagram story and Linktree.

Please be aware that vendors do not distribute free samples.

How do I access the interactive map?

Find our interactive map at maps.vegandale.com

Kindly note that maps only become available the day before each event.

What items are prohibited from being brought into Vegandale?

Attendees are kindly requested to refrain from bringing outside food and beverages (except water), coolers, chairs, tents, and other structures to ensure a smooth and enjoyable experience.

Given the loud music and large crowd, Vegandale can be a stressful and overwhelming situation for animals so we ask that you please leave your pets at home as well.

Are pets and service animals permitted at the event?

Unfortunately, no. Due to the loud music and sizable crowd, Vegandale can be stressful and overwhelming for animals. For the well-being and comfort of all attendees, we kindly request that you leave your pets at home.

Service animals, however, are permitted.

What items are permitted for attendees to bring to Vegandale?

Feel free to bring essentials such as water, a picnic blanket, and backpacks or bags to the event.

Please note that, due to select city restrictions, we may not be able to offer refillable water stations. However, you can find water available for purchase at our two water bars situated in the park.

Is re-entry permitted at the event?

Re-entry is permitted for some ticket types – please see the ticket page for more information.

To do this, simply click BUY tickets in the right-side menu, choose your ticket type, and proceed to checkout.

Is there a seperate entrance for concert ticket holders?

Concert ticket holders should use the VIP entrance, clearly marked on the interactive map available on the day of the event. Find the link in the Survival Guide and our Instagram story for easy access, or find it at maps.vegandale.com.

Are restroom facilities and hand sanitizing stations available at the venue?

Yes, portable toilets and hand sanitizing stations will be available for attendees.

How do you manage lines at the event?

We implement various measures to prevent the formation of lines, though it’s worth noting that certain vendors’ popularity may lead to occasional lineups.

Does the event cater to various dietary restrictions, such as gluten-free and nut-free options?

While we strive to accommodate diverse dietary needs, specific options cannot be guaranteed. Generally, some vendors at the event offer choices suitable for specific dietary requirements, and when communicated in advance, we tag them on our map with search terms like GF and NF. However, please be advised that cross-contamination is possible and we urge those with food allergies to communicate this to vendors before placing their order.

What time do performances take place?

Performances typically occur during the late afternoon to evening hours.

Is it safe to buy tickets from Eventbrite?

Yes, tickets purchases through Eventbrite are safe and verified. Stay tuned for more info about the RFID bracelet via email.